Tax Free

We offer three different ways to apply for a tax refund.
If you want to receive the tax immediately at the airport then the best option is to go for global blue.
If you have an Paypal or CreditCard account then the best option is vatfree.com (no waiting lines and a higher refund).
Or if you have relatives in the Netherlands or if your coming back later to the Netherlands you can receive the tax back in our shop after the customs stamped the purchase receipt. (only € 5,- service fee)

Global Blue:
If you reside outside the European Union, regardless of your nationality, you are entitled to tax refund on purchases of 137 euro or more in one shop in one day. When you pay, ask for a tax free shopping cheque.

• You must export your purchase within 3 month of the purchase date. At the final departure point from the European Union, you have to go to custom first show your purchases, the receipts and the tax-free shopping cheque. Customs will stamp your tax free shopping cheque.
• You can obtain your refund in cash at one of the international refund points in europe as listed. Alternatively, you can also receive your refund on your credit card, dutch bank/giro account or by cheque. When you return the tax free shopping cheque to us, we will process your refund according to your instructions. You will receive the vat portion of the purchase price minus our commission.
• In the Netherlands the tax is 21%

Het is makkelijk om b.t.w. terug te krijgen:

• Als u buiten de EU woont, heeft u recht op B.T.W. teruggave. Dit kan op 2 manieren
• Met een Tax Free Cheque, waarbij u een gedeelte van de B.T.W. (+/- 10%) gelijk terug krijgt bij het verlaten van de EU.
• Via een stempel op uw aankoopbon van de douane (of ambassade) dat de goederen de EU zijn uitgegaan, hierbij krijgt u de volle B.TW. terug met inhouding van € 5,- behandelingskosten. Dit is alleen mogelijk met en nederlandse bankrekening of PayPal account,

Taxfree.com:
Getting a refund is easy, hassle-free and worth doing. Claim back the VAT in just 3 steps:

1. Check your purchase receipt

A purchase receipt should meet a couple of basic requirements. This information should be mentioned there: your name, non-EU address and passport number.

2. Get Proof of export

When exiting the EU, visit Customs for proof of export. You can find Customs at the borders and all international airports in the EU.

Customs wants to see your items and documents from the store. You might need a Tax-Free form. Check the Customs rules per EU country here. You’ll get a stamp or digital confirmation of export. This is proof for the store that your items left the EU. 

Click here for a map of Customs at Schiphol Airport

3. Claim back the VAT at vatfree.com

Register your purchases for a VAT refund via Vatfree.com

You can register via our app for iOs and Android, or the website. 

It’s easy and you sign up for free. You’ll see how much you get back and we’ll keep you updated on the status of your claim, every step of the way.  We only charge a fee when a store refunds your VAT.

Click here for a map of our service desk at Schiphol Airport

After registration we will perform a double check, collect the VAT from the shops and arrange your refund payment. It takes about 40 business days to collect the VAT.

Wij leveren ook taxfree aan buitenlandse strijdkrachten.
We also provide duty-free purchases to foreign forces.

Regelgeving BTW teruggave voor diplomaten en beroepsconsuls in Nederland (PDF)